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DrinkPrime is India’s smartest water purifier on rent trusted by 1 lakh+ users. The IoT-enabled water purifier in sync with the DrinkPrime mobile app allows you to access safe drinking water always.
With the DrinkPrime app, you can:
→ Monitor DrinkPrime’s health
Ensure drinking water quality by monitoring DrinkPrime’s health at all times.
→ Recharge DrinkPrime
Recharge DrinkPrime directly from the app in seconds.
→ Switch subscription plans
Upgrade to the most suitable DrinkPrime subscription plan without any hassles.
→ Top up
Top up your DrinkPrime with additional litres of water as needed.
→ Report an issue & track tickets
Report an issue, leave comments and track your ticket status. Our support team will reach out to you and help fix the issue in no time.
→ DrinkPrime maintenance
We proactively schedule maintenance checks for free. You have nothing to worry about.
→ Refer your friends
Refer and win exciting gifts worth up to ₹1 lakh!
→ Subscribe to DrinkPrime
Haven’t subscribed to DrinkPrime yet? Provide your details on the app and ‘Request a new Prime’. Our team will take care of the rest.
Want to know more about us? Head to www.drinkprime.in.
- Simplified helpdesk menu makes it easier to raise complaints
- Comprehensive self-help flow for purifier not working issues
- Bug fixes
-New option to purchase your subscription purifier at a special price
-Bug fixes
Functional improvements and bug fixes
Functional improvements and bug fixes
A new design to help you find information faster
Display of purifier health status
Water testing report now accessible from the app
Bug fixes
Bug fixes.
New Login and Signup flow for better user experience and bug fixes.
New Login and Signup flow for better user experience and bug fixes.
Bug fixes.
If the DrinkPrime Subscriber has a pet, we add FREE 10 litres to DrinkPrime account every month so that your pets can drink safe water just like you and your family.
You can see the additional 10 litres on the home screen of your mobile app. as soon as we have added them.
Bug fix
Bug fixes and performance enhancements.
Ticket creation improvements and minor bug fixes.
Bug fix
Bug fix
This version contains an improved helpDesk experience for raising tickets, especially for cases where your purifier is not working. Changes includes:
1.Renamed 'Support' section to 'HelpDesk' with an improved UI.
2.Included automated IOT based checks when you raise a 'Purifier not working' ticket.
3.Ability for you to provide more details about your issue for some other cases such as Leakage so that we can resolve your issue faster.
Functional improvements and bug fixes.
Minor bug fixes and ui improvements.
Sync Functional issues fix
Updates to Refer & Earn section. Minor bug fixes.
1.Donate Water - This feature allows DrinkPrime customers to donate excess litres they have accumulated to needy people. If a customer doesn't have excess liters, but still wants to contribute, can also do so, by paying for the Top-Up of these purifiers.
2.Minor Bug Fixes